Problem
When importing Test result the Test issue gets duplicated instead of updated.
Solution
Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".
You may want to use a panel to highlight important steps.- Check the permission of the JIRA user being used to connect to Jira.
- You need to have the following permission on the user:
Create Issues Edit Issues Link Issues Browse Projects - In case the user does not have these permissions, this is the problem, please give these permissions to the user.
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